Privacy Policy

Introduction

White Stone Roofing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website whitestoneroofing.com, use our services, or interact with us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or request a quote
• Schedule a roofing inspection or consultation
• Subscribe to our newsletter
• Contact us via phone, email, or social media
• Enter into a service agreement with us

This information may include:

• Name and contact information (address, email, phone number)
• Property address and details
• Payment and billing information
• Communication preferences
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website or source
• Geographic location (city/region level)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our roofing services
• Process your requests, quotes, and transactions
• Communicate with you about your project, appointments, and inquiries
• Send you marketing communications (with your consent)
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage patterns to improve our website
• Protect against fraudulent or unauthorized activity
• Comply with legal obligations

Information Sharing

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist us in operating our business (payment processors, email services, etc.)
• Business Partners: With manufacturers and suppliers when necessary to fulfill warranty claims or obtain materials
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Disable cookies through your browser settings

To exercise these rights, please contact us using the information below.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent. Note that some features of our website may not function properly without cookies.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: